CONGRATULATIONS! WE MADE IT TO 2019 !!!
Well, here I am again with my please and thank you newsletter!!
It has been an interesting year with one thing another but I can’t thank you all enough for your support, reviews and custom.
To all my new clients, I hope you and your family were happy with the care and facilities you had during your stay.
To all my regular clients, it is always great to see you and good to know your family are happy sharing you with me for your holidays.
There have been a “few” changes made at the cattery, some plans moved forward due to the new regulations the government have issued.
For those unaware, I have upgraded! It is now all Upvc and double glazed. The chalets sizes are increased for 2 cats as per the new regulations – the downside is that I now only have 1 family chalet (that can take 4 cats). If you want to come and see it all for yourselves you are very welcome (I am quite proud of it!) I have new heaters that are healthier as they don’t dry out the air. Vents that, for the summer months, have a fan to keep cool air flow. The front of the security walkway is now patio doors which is great for winter and can be fully opened in the summer! Just to give you an idea of the improvements that have been made!
BOOKINGS– Please try to book well in advance to avoid disappointment, I am already quite full particularly in February, May and June.
I take bookings up to a year in advance for those who are that organised it is frightening!!
Please remember minimum stay is 4 days. By all means ask and if I have space between bookings will be happy to help.
PRICES – Have increased this year £11 per day for 1 cat, £16.50 per day for 2 cats sharing. The family chalet is a flat rate of £22 per day. (an additional charge of £10 per chalet, not per client, for bank holidays - check my prices page for this years dates)
The deposit to confirm a booking is still £25 and full payment on or before arrival
GIFT VOUCHER - If you would like to purchase a gift for a cat owner who would or does use my cattery let me know. I have special TLC Cattery cards and envelopes to put them in.
ELDERLY/MEDICATED CLIENTS - For those of you with more mature fur babies (14 years + so 72 years old and over) – I have put together a short questionnaire to cover their/and your requirements.
This covers such things as insurance, veterinary costs, medications and the really hard decisions so that we are all prepared for any eventuality.
I am happy to take any age or medicated cat but I do need to know everything in order to give them a comfortable and relaxed holiday as well as you knowing I am doing all that is required while they are not with you.
Finally, please refresh your memory by checking my Terms and Conditions. There are a couple of changes - the main one is for those with cats sharing a chalet. They aren't long but they are important to know!
As always it is a pleasure to meet and get to know you and your furry family members.
I hope you all have a prosperous and happy New Year and I look forward to hopefully seeing you all again.
(Jenny, Ebony and Crystal)